Individual and plan member inquiries.

Do you have a question about your TELUS Health Employee Assistance Program, Total Mental Health, health benefits or pension plan?

If you require assistance with your plan, fill out this form and we will be in touch as soon as possible.

Are you an existing client or would your business like to receive more information about our services or have a request for proposal? Click here for support.

If you’re looking for support, visit our Help Center.

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.