Canada’s primary care system is reaching a critical point, with clinicians losing 19.8 million hours annually to administrative tasks—the equivalent of 9,100 full-time physicians sidelined by paperwork. While ambient scribes have successfully reduced documentation burdens for many, they often remain "bolted on" tools that require manual initiation.

This discussion paper explores the next major technological shift: the transition to agentic AI. Unlike passive recording tools, agentic AI acts as a proactive "clinical teammate," moving beyond simple transcription to an orchestrating layer that can autonomously identify patterns and coordinate workflows. This evolution marks a move away from clinicians acting as the "integration layer" between systems, allowing them to return to high-value, relationship-based care.

Download the discussion paper to learn more.