Client rebrand portal: Canada
Tools and information to help you in the transition from LifeWorks to TELUS Health.
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Client rebrand portal: Canada
Tools and information to help you in the transition from LifeWorks to TELUS Health.
New platform name: TELUS Health One
The LifeWorks platform and app will be renamed TELUS Health One in mid-August. Use this template to announce the name change to your people.
Rebrand reminder for your people
Our brand will soon switch to TELUS Health. Share this reminder with your team by email, add it to your intranet or make it your own and weave it into your communications.
FAQ
Gain insight into the rebranding process, our brand, how we protect privacy and more.
Communication for your people
When you are ready to announce the rebrand to your people, share this template communication by email or host it on your intranet.
New product structure and naming
As part of the integration of our organizations, we are simplifying how we present our products, and changing some product names.
Brand client toolkit
Update your intranet and internal communication with the TELUS Health logos. Make sure to review our guidelines to ensure the branding is clear and consistent.
New platform name: TELUS Health One
The LifeWorks platform and app will be renamed TELUS Health One in mid-August. Use this template to announce the name change to your people.
Rebrand reminder for your people
Our brand will soon switch to TELUS Health. Share this reminder with your team by email, add it to your intranet or make it your own and weave it into your communications.
FAQ
Gain insight into the rebranding process, our brand, how we protect privacy and more.
Communication for your people
When you are ready to announce the rebrand to your people, share this template communication by email or host it on your intranet.
New product structure and naming
As part of the integration of our organizations, we are simplifying how we present our products, and changing some product names.
Brand client toolkit
Update your intranet and internal communication with the TELUS Health logos. Make sure to review our guidelines to ensure the branding is clear and consistent.
Don’t miss any communications: whitelist our domains
In August, you will start receiving emails from our rebranded domains, @telushealth.com and @telussante.com (in French). To ensure uninterrupted email delivery, please work with your IT department to whitelist these domains, or follow the guides for your email platform:
By completing this process, you can guarantee that our important communications will always reach the inboxes of everyone in your organization using our services. Please note that emails sent to @lifeworks.com will continue to be re-routed to our TELUS Health inboxes, so we will not miss any email.
Rebranding timeline
Key rebrand activities, including updates to our legal name, new signage, service delivery and more are expected to be completed by the end of August 2023. Please note that these timelines are approximate and we will provide more specific dates closer to each milestone.
January to March - Consolidation of social media accounts; initial updates to the LifeWorks & TELUS Health websites.
April - Monthly client communications begin.
May-June - Legal names changed; marketing & sales collateral updated; new contracts under TELUS Health.
July - Banking, invoicing & billing updated; building signage updates begin.
August - Platforms, portals and apps updated; forms, policies, reports, bulletins and other client content updated; phones answered as TELUS Health; email addresses updated.
Q3 to Q4 2024 -Web domains updated.
Our legal name is now TELUS Health
As of May 31st 2023, the following legal entity name changes have taken effect with respect to our operational entities.
All existing contracts remain unchanged and are in full force and effect notwithstanding the name changes. No changes need to be made to existing contracts as a result of the name changes. Going forward, any new contracts, amendments and renewals will be updated to reflect the new legal names.
Canada (Ontario)
| Prior Legal Name | New Legal Name |
|---|---|
| LifeWorks (Canada) Ltd. | TELUS Health (Canada) Ltd. |
| LifeWorks Investment Management Ltd. | TELUS Health Investment Management Ltd. |
| LifeWorks Technology Solutions Ltd. | TELUS Health Technology Solutions Ltd. |
| LifeWorks Services Ltd. | TELUS Health Services Ltd. |
US (Delaware)
| Prior Legal Name | New Legal Name |
|---|---|
| LifeWorks (US) Ltd. | TELUS Health (US) Ltd. |
| LifeWorks (California) Ltd. | TELUS Health (California) Ltd. |
UK
| Prior Legal Name | New Legal Name |
|---|---|
| LifeWorks (U.K.) Ltd. | TELUS Health (UK) Ltd. |
| LifeWorks Corporation Ltd. | TELUS Health (UK) Holdco Ltd. |
| Breaking Free Online Limited | TELUS Health (BF) Limited |
Australia
| Prior Legal Name | New Legal Name |
|---|---|
| LifeWorks.com Pty Ltd | TELUS Health (Australia) Pty Ltd |
| SMGH Holdco Pty Ltd | TELUS Health (SMG Holdco Australia) Pty Ltd |
| SMG Health Pty Ltd | TELUS Health (SMG Australia) Pty Ltd |
Bahamas
| Prior Legal Name | New Legal Name |
|---|---|
| LifeWorks (Bahamas) Ltd. | TELUS Health (Bahamas) Ltd. |
Singapore
| Prior Legal Name | New Legal Name |
|---|---|
| LifeWorks (Singapore) Pte Ltd. | TELUS Health (Singapore) Pte Ltd. |