Free virtual training sessions
Kroll Virtual learning centre

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Live and on-demand virtual training for Kroll add-ons.

Our Kroll training team offers on-demand training to customers who are new to using Kroll Add-ons. All Kroll customers are welcome to participate and are encouraged to check regularly for new content. The self-directed program consists of videos and questions to help confirm your understanding.

During these recorded sessions, our Kroll Learning Specialist will review how to use the add-on service in your pharmacy, and how to customize the service to meet your pharmacy’s needs.

For other Kroll resources, please visit ourresource and training library.




PharmaConnect fundamentals

In this 90 minute recorded session, our team will review the basic functions of PharmaConnect and how it is integrated with your Kroll dispensary software. The PharmaConnect fundamentals recording is a recommended pre-requisite for pharmacies to have PharmaConnect fully functional and efficient in Kroll.
 
Click here to access the recorded webinar.



Advanced PharmaConnect functions

In the Advanced PharmaConnect functions 75-minute recorded session, we will show you how to send automated reminders for prescription refills or renewals, send prescription order status and free-form SMS messages to your patients. Our team will also review ways you can optimize your PharmaConnect configurations to meet your pharmacy and patients' needs.

Click here to access the recorded webinar.

 

Online appointment booking & virtual consultation appointments

Our introductory training session will show users how to create time slots and manage appointments created by your patients through your store’s personal Appointment landing page. We will also review how your Online appointment booking module can communicate messages to patients and help to schedule follow-up Immunization appointments. 

Click here to access our recorded webinar.

 

On-demand learning
Access the Online appointment booking on-demand program here.