September 29, 2023

Workplace strategies for positive mental health

by TELUS Health

As a people leader, you’re probably well aware of how your team's mental health effects their success at work. Employees experience stress and burnout from:

• Increasing workloads
• Rapid technological change
• Changing market demands
• Lack of work-life balance

This can result in increased absenteeism, disability leave, increased errors, accidents, interpersonal conflicts, and decreased productivity.

Here are some ways to support the psychological health of your team while keeping up with the demands of business.

Creating a psychologically healthy workplace

A psychologically healthy workplace has many components based on communication, workload, and trust. Some signs of a psychologically healthy workplace include:

• Trust in managers, supervisors, and senior management.
• A clear understanding of the organisation’s vision and strategy for all employees at all levels.
• Clearly defined individual duties and responsibilities.
• A safe environment where employees feel they can voice their opinions and are encouraged to do so as needed.
• Recognition for good work and service.
• Well-managed workload.
• Work-life balance.
• Respectful behaviour to all employees regardless of level.
• Established conflict resolution practices.
• Professional training and learning opportunities.
• Programmes in place to help reduce the stigma of mental health issues.
• Resources, such as an assistance programme, for those seeking help.

Supporting employees

There is no blueprint for creating a psychologically healthy workplace because every workplace is different. As a leader, your first step is to understand your team—the demographics, job demands, and professional and personal stresses—and find unique and innovative ways to support them. You may provide new parents with excellent parental leave or flexible working hours. If physical wellbeing is a concern on your team, you could look at free or discounted gym memberships. Even small initiatives such as remote working can demonstrate an organisation’s concern for the wellbeing of its people.

However, while workplace schemes are significant, managers who know what to do when employees are in distress are the real key to any successful workplace mental health strategy. It is important to work with your human resources (HR) department or your assistance programme to make referrals for employees who are struggling.

Remember that maintaining a psychologically healthy workplace means being adaptable and flexible, so don’t forget to take a step back and assess the needs of your team on a regular basis.