Paula Allen is the global leader of research and total well-being at TELUS Health (formerly LifeWorks). In this role, she manages the research agenda for TELUS Health, which includes primary research, exploratory data science, research collaborations and meta-analyses. Her focus is on: discovering, defining and communicating industry trends; service development that aligns with emerging market needs; and supporting TELUS Health’s clients with insights and data-driven decision guidance. Allen is a well-recognized expert in all areas of workplace mental health, learning strategies, disability management and drug plan management.

Maksym Shkvorets is the Director of Business Strategy, within Research and Client Insights at TELUS Health. In the last 7 years with the organization, he has held roles in business strategy, product management, and enterprise innovation. In this role he leads strategic initiatives to drive business growth and provide data-driven decision support to clients, as well as building thought leadership within the organization.

Maksym has extensive experience in qualitative client research, as well as numerous quantitative methods including machine learning to generate actionable insights for TELUS Health and its clients. This expertise builds on his research background in Sociolinguistics, where he presented his research at national conferences such as the Canadian Linguistics Association.

Maksym holds a Master of Arts degree in Linguistics from University of Toronto, where he used machine learning to see subtle patterns of language change within large datasets of diaspora language dialects in Toronto among immigrants and 5 generations of descendants. He also holds an MBA from the Ted Rogers School of Business at Ryerson University.