Safety First is now TELUS Health
We have exciting news to share. On December 8, 2025, our digital presence will be fully integrated into TELUS Health as part of our ongoing commitment to deliver exceptional health and wellbeing solutions across the globe.
A transformational journey
Last year, Safety First joined the TELUS Health family, marking the beginning of an exciting evolution. Since then, we've been dedicated to enhancing our service offerings while preserving the personalized care and expertise that Safety First clients have always valued. This website transition represents an important milestone in that journey—bringing everything together under one unified platform to better serve you.
The same trusted solutions, now with even greater reach
Whether you're an existing client or exploring our services for the first time, you now have access to TELUS Health's comprehensive suite of health and wellbeing solutions. Our programs address every dimension of employee wellness—from mental health support and counseling services to physical health resources, social wellbeing initiatives, and financial wellness tools.
We understand that employees face diverse challenges, and our integrated approach ensures they receive the right support at the right time. By combining Safety First’s deep regional expertise with TELUS Health's global resources and innovation, we're able to deliver more robust, accessible, and effective solutions than ever before.
Your partner in employee health and wellbeing
This evolution strengthens our ability to be your trusted partner in creating healthier, more resilient workplaces. We're committed to simplifying access to care, providing culturally relevant support, and helping organizations build thriving teams where employees can perform at their best.
Welcome to the next chapter of this journey. We're here to support you every step of the way.
Frequently asked questions
This move to one company name and integrated brand is important for many reasons – it brings us together under one strong brand in the market, removes confusion and provides an unmistakable linkage to our TELUS brand and ecosystem.
We are excited to introduce an enhanced organization that reflects our mission and strategy: being the most trusted wellbeing company in the world. We do this by building the healthiest communities and workplaces on the planet. We are building on a set of innovative capabilities that reimagine the way health and wellbeing are delivered and experienced.
As a global-leading total health and wellbeing provider – encompassing physical, mental and financial health - unified under one brand we are uniquely positioned to support you and solve some of the most pressing issues facing citizens, employers, patients, healthcare professionals and employees around the world.
This change reflects our mission to be the most trusted wellbeing company in the world—building the healthiest communities and workplaces through innovative capabilities that reimagine how health and wellbeing are delivered and experienced.
As a global, total health and wellbeing provider—encompassing physical, mental, and financial health—unified under one brand, we are uniquely positioned to support you and address pressing needs across citizens, employers, patients, healthcare professionals, and employees.
Effective December 8, 2025, Safety First will be rebranded and will operate as TELUS Health.
Your account managers, support specialists, and service teams will continue to provide the same personalized service you've come to expect. While our name and brand are changing, the people and relationships that matter to your experience with us remain unchanged.
As we integrate into the broader TELUS Health family, you may also gain access to additional specialists and resources when needed, but your core team and contacts will remain consistent.
If you have any questions during this transition, please don't hesitate to reach out to your usual contacts – they're here to support you every step of the way.
What changes: the visual elements of the platform will update to TELUS Health branding, including the logo, colors, typography, and overall brand presentation. Users will see the new TELUS Health visual identity when they access the platform, but the interface layout, menu structures, and feature locations remain in their familiar positions.
What remains the same: all platform functionality, features, and capabilities remain identical. Users will find their tools, reports, dashboards, and services in exactly the same locations with the same functionality they're accustomed to. The navigation paths, user workflows, and operational processes continue unchanged. Performance, reliability, and technical capabilities of the platform are unaffected by the rebrand.
Our guiding principle is to ensure zero disruption to user access and account management during the transition to TELUS Health branding. All usernames, passwords, and authentication methods will continue to work exactly as they do today. Users will not need to create new accounts, reset passwords, or update any login information.
The rebrand is purely a visual and branding change - the underlying technical infrastructure, user databases, and authentication systems remain identical. This means your people can continue logging in with their current credentials without any interruption to their workflow or access to services.
We understand that maintaining seamless access is critical for user adoption and satisfaction. Therefore, we have specifically designed the rebrand process to preserve all existing user account data, permissions, and login processes. Your users will experience the same familiar login experience they're accustomed to, with only the visual branding elements updating to reflect TELUS Health.